Entercoms Names Michael Smith as Chief Commercial Officerby Press Release on 2012-12-12 00:11:43
Aftermarket Services Veteran Brings Proven Expertise and Leadership
(DALLAS) – Entercoms, Inc. (Entercoms), a provider of aftermarket supply chain services, today named Michael Smith as chief commercial officer. He brings more than two decades of experience to the company after serving in leadership roles with Foxconn and Motorola.
In his new role, Smith will be responsible for commercial strategy and development in marketing, sales, product development and customer service, as the company seeks to drive business growth and expand market share.
“Michael’s breadth and depth of knowledge with some of the industry’s most respected names is a tremendous asset to the Entercoms team and our customers,” said Nitin Ahuja, chairman and CEO of Entercoms. “His track record for success speaks volumes about his talents and abilities, and we look forward to benefitting from his contributions as we continue to develop the Entercoms brand in target markets across the globe.”
Previously, Smith was vice president and general manager of aftermarket services for Foxconn International Holdings (FIH), where he was responsible for operational transformation and execution of the new business model. During his tenure, FIH aftermarket services improved profitability and increased efficiencies, while dramatically enhancing customer satisfaction and loyalty scores.
He previously served as a vice president and general manager for FIH’s Mexico manufacturing and distribution plant after its acquisition from Motorola. Smith began his career at Motorola, working in a variety of operations, engineering and plant management capacities. He ultimately became director and general manager of the North America cellular phone manufacturing plant in Mexico, consistently exceeding operations improvement targets.
“Entercoms has a proven track record of success and innovation, which presents an excellent opportunity for growth in the aftermarket services supply chain arena,” said Smith. “I’m excited to be a part of this ambitious team. We offer a unique combination of predictive analytics and scientific methodology to the aftermarket supply chain that is unlike anything in the industry. I’m confident that Entercoms will redefine what our customers have come to expect from their service organization.”
Smith earned his master’s and bachelor’s degrees in electrical engineering from the University of South Florida.
Established in 2004, Dallas-based Entercoms refines the aftermarket supply chain to help companies improve operations, customer satisfaction and profitability. By applying decision sciences, predictive analytics and broad industry expertise, Entercoms collaborates with customers to execute a unique strategy that supports business objectives. For more information, visit www.entercoms.com.