Most Preferred Carrier Survey 2015by Global Logistics Media Press on 2015-10-13 13:17:52
13th October 2015 | Auckland, New Zealand
Global Logistics Media has concluded the ‘Most Preferred Carrier Survey' of 2015. With over 9000 participants, the survey was the largest undertaken by Global Logistics Media.
The survey was conducted in May 2015, data was collated in June and July. The online questionnaire covered a range of topics including, customer service experience, cost, reliability, expertise and corporate responsibility, participants also had the opportunity to provide additional comments.
90% of participants came from the Global Logistics Media database, those surveyed had experience with one of more of the carriers.
The 'Most Preferred Carrier' Survey forms part of a larger study which takes an in-depth look at the services DHL, UPS, FedEx and TNT provide, in particular from a customer centric perspective. The data will be used to produce an online video series that addresses the issues highlighted in the survey.
More information will be released on the survey over the coming months.