Northeast U.S. SEKO Alert : Hurricane Sandy

by Hurricane Sandy on 2012-10-30 03:44:41

Chicago, IL - SEKO Logistics Maintains 24-Hour Customer Service Center In Illinois During Storm

CUSTOMER ADVISORY – MON OCT 29 0500 EDT / 0900 GMT 2012

CARGO OPERATIONS AFFECTED AS HURRICANE SANDY APPROACHES NORTHEAST UNITED STATES

SEKO Logistics Maintains 24-Hour Customer Service Center In Illinois During Storm

Hurricane Sandy is expected to make landfall in New Jersey sometime late Monday evening or early Tuesday morning.  The hurricane is merging with another weather system coming from the west, creating an area of impact much larger than is typical of a tropical storm.  As a result, numerous transportation hubs have closed in anticipation of the storm.  States of emergency have been declared in New York, New Jersey, Connecticut, Massachusetts, Maryland, Pennsylvania, District of Columbia.

SEKO Logistics will remain open throughout the storm, but as power outages may affect local operations in the Northeast US, SEKO will maintain its U.S. 24 hour customer service center as a backup location located at its corporate office in Illinois.   Customers can also login to MySEKO or track your freight on our website.   

SEKO will provide updates as conditions in the region change.   

SEKO Logistics Offices

As widespread power outages are expected throughout the region, SEKO Logistics will maintain its 24-hour customer service center in Illinois as a backup facility.  All calls from closed offices will be forwarded to the customer service center.   

24-Hour Customer Service: +1 630 919-4993

24-Hour Customer Service US Toll Free: (800) 323-1235

US Home Delivery Hotline: (866) 268-5263

    SEKO Philadelphia (PHL) Closed at 10:00am EDT Monday

    SEKO New York (JFK) Closed at 10:00am EDT Monday

    SEKO Baltimore (BWI) Closed at 10:00am EDT Monday

    SEKO Providence (PVD) Closed at 11:00am EDT Monday
        Local Phones Not In Service, Please Call Customer Service Numbers Below

    SEKO Boston (BOS) Closed at 11:00am EDT Monday
        Local Phones Not In Service, Please Call Customer Service Numbers Below

    SEKO Newark (EWR) Closed at 12:00pm EDT Monday

    SEKO Hartford (BDL) Closed at 13:00pm EDT Monday
        Emergency Contact Numbers: Chris Melley +1 860-841-3434 Chris Kiley +1 860-830-4572 – Steve Young +1 860-712-8484

    SEKO Norfolk (ORF) Closed at 15:00pm EDT Monday
        Alternate Number (800) 913 9654

Air Freight – Over 5,000 Flights Cancelled from Washington to Boston – Most affected is Philadelphia Airport (PHL)

• New York/Newark (JFK, EWR, LGA) – Open, But Most Flights Cancelled Monday – The Port Authority of New York and New Jersey expects to keep the airports open throughout the storm, but all airlines have cancelled flights through Monday.  Virgin Atlantic plans to continue cargo operations in and out of JFK and EWR through Monday morning.

• Philadelphia (PHL) – Open, But All Flights Cancelled – Philadelphia International Airport will be mostly closed on Monday, with all flights cancelled.

• Baltimore/Washington (BWI, IAD, DCA) – Open, But Very Limited Flights – Very limited cargo operations to continue through Monday morning.  95% of flights are cancelled at DCA.

• Norfolk (ORF) – Open, With Some Cancellations

• Other airports affected with cancellations include Hartford (BDL), Providence (PVD), Boston (BOS), Albany (ALB), Rochester (ROC), Syracuse (SYR), Buffalo (BUF), Pittsburgh (PIT), Cleveland (CLE) and Raleigh-Durham (RDU).

Ocean Freight – The storm surge is expected to affect low-lying areas, including some port terminals.

• Port of New York/New Jersey – Closed – Consisting of Port Newark Container Terminal, Port Elizabeth Marine Terminal, Port Jersey Marine Terminal, Howland Hook Marine Terminal on Staten Island and the Brooklyn-Port Authority Marine Terminal.  All are considered closed until further notice.

• Port of Baltimore – Closed

• Port of Norfolk – Closed

Ground Freight/Home Deliveries – We have pulled our trucks off of the roads and cancelled pickups and deliveries throughout the Northeast US for Monday.  Home Delivery appointments will be rescheduled as well.  Roads and bridges are being closed due to flooding and high winds in the entire region.    

Locations Most Affected:

SEKO Newark – SEKO Philadelphia – SEKO New York – SEKO Baltimore – SEKO Norfolk

SEKO Hartford – SEKO Providence – SEKO Boston – SEKO Albany – SEKO Syracuse

SEKO Medtec – SEKO Pittsburgh – SEKO Cleveland – SEKO Buffalo – SEKO Rochester

As the storm approaches and conditions change, SEKO Logistics will provide updates over the course of the next few days.


About SEKO

Founded in 1976, SEKO is a global supply chain solutions and logistics provider with more than 100 locations around the globe.  SEKO deploys tailored services to the retail, consumer goods, fashion, apparel, health care, pharmaceutical, aerospace, government, high-tech, automotive, exhibiting & energy sectors.

SEKO offers a full range of supply chain solutions including global air and ocean transportation, ground transportation, freight forwarding, customs brokerage, warehousing & distribution, home delivery and contract logistics. SEKO’s IT solutions offer a broad range of real?time, web?based shipment management and data-exchange tools for a high degree of supply-chain visibly. To learn more about SEKO visit us at www.sekologistics.com.