Rachel Humphrey – An Entrepreneurs Success Story

by Press Release on 2015-08-31 02:13:43

Through adversity, trials and challenges, Rachel Humphrey navigates her way through some incredible personal challenges to establish a number of successful logistics related businesses. Rachel's story is one of courage and determination.    


Rachel HumphreyDespite having a job, the housing crisis in 1997 left me registered homeless and I was placed in temporary council housing with my 1 year old son. In 1998, I was offered a part time position with a UK based freight network where I handled the administration involved in running the group and also organised meetings in Thailand, Italy, Vietnam and Brazil. However, my situation gave me a desire to further improve my circumstances and although I really enjoyed working with the Board and their Members, I thought the freight network concept would benefit from neutral management.

So in January 2000, I founded the Universal Freight Organisation (UFO) from a slow computer with an old dial up internet modem and started looking for agents who might want to join. We grew steadily through the years and I am proud to say that UFO celebrated its 15th Anniversary this year and is now an ISO 9001 and ISO 14001 certified organisation with Members actively working together in over 120 countries.

Starting UFO was through financial motivation, the same reason that most companies are born, so that I could have security for the future. I succeeded in my original goal and now have a lovely home and family, which I appreciate very much. However, through the years the motivation shifted. I have seen people of different nationalities; religions and backgrounds form friendships at our annual gatherings that will last for life and that has been one of the most fulfilling aspects of running UFO.

As my experience grew over the years I established additional companies. In 2007, at the height of the recession, I launched Freightbook to benefit companies that were looking for a low-cost online directory to promote their company services on a global scale. Freightbook continues to grow every week and now has over 1200 agents in more than 140 countries registered.

In 2010 a heavy lift agent suggested I use my resources to start a specialist network. It was then that I established Project Cargo Network (PCN). Today, PCN has an international presence that extends to over 230 Specialist Members in 107 countries handling over 112,000 shipments per month. With collective Annual Revenues of US $2.9 Billion, PCN is now larger than many multi-national companies. Finally, in August 2014, I launched Cargo Connections for general cargo agents, which completes my trio of networks.

Over the years I have gained a strong staff team at the Head Office who have each, individually, contributed to the successful of each network. I also believe that it is important to keep pushing yourself, allow time to be creative and to continue learning. At the beginning of 2015, I graduated with an ILM Level 5 Certificate in Leadership and Management, focusing on innovation and change. The course provided a very beneficial way for me to study a wide variety of proven theories and techniques to improve leadership.

Since 1997, I have learnt that traumatic situations need not be a bar to success and it is entirely possible to overcome difficulties. I have also found that being a woman in a male dominated industry has never been a barrier and not something I have ever had to contemplate.

I also believe it’s vital to choose work that you are enthusiastic about and to seize any opportunities that come your way. I have found that people often think that if they are successful, then they’ll be happy. However I have found it to be the other way round. You have to create your happiness yourself through your approach to life. I also love quotes such as “Success is never final and failure never fatal. Its courage that counts.” but my favourite is “Never grow a wishbone, where a backbone ought to be!”