Toll’s online parcel delivery progress continues with GraysOnline contract win

by Press Release on 2013-08-21 10:58:30


Australia’s largest logistics provider, Toll Group, has teamed with one of Australia’s largest online retailers, GraysOnline, to further establish its reputation as the up-and-comer in Australia’s online retail delivery market.

Toll’s partnership with GraysOnline marks the largest piece of work to date for Toll’s dedicated online parcel delivery service launched last year, Toll Consumer Delivery.

Toll Group Managing Director Brian Kruger said he was excited to be partnering with one of Australia’s top online retail and auction companies.

“It’s encouraging to see two industry-leading companies joining forces to improve the online retail experience,” Mr Kruger said.

“We know it is a growth area, so offering the best possible customer delivery experience is crucial if we want to stay ahead. We will work with GraysOnline to improve further, and we hope to announce some more exciting service improvements next year.”

GraysOnline CEO Cameron Poolman said Toll’s ability to service customers across its extensive national network was a major drawcard.

“Toll’s partnering approach, their innovative service offerings and their national network is second-to-none, and we believe together we will be able to offer a great delivery experience for our customers,” Mr Poolman said.

The partnership with GraysOnline will also see Grays become a preferred auction partner for Toll.

Mr Kruger said although Toll launched Toll Consumer Delivery last year, it has been providing high-volume express services to individual consumers for nearly a decade. The company also has around 30 per cent of Australia’s B2B express market.

Of the total online B2C market in Australia, Toll currently has around seven per cent, and the work with GraysOnline will grow that significantly when it begins next month.

The contract follows Toll’s recent announcement of construction starting on the largest freight sorting facility in Australia in Sydney, allowing for decades of future growth in the express parcel delivery market.

The $170 million development adds to Toll’s market-leading investments over the past few years including a $54 million express road freight terminal in Perth, a $39 million facility in Brisbane and a $10 million terminal in Canberra.

About Toll Group
Celebrating 125 years in 2013, Toll Group is the Asia Pacific region’s leading provider of transport and logistics. Toll employs more than 45,000 people across some 1,200 locations in more than 50 countries. Toll’s specialist logistics capabilities incorporate a range of sectors including defence & government, industrial, manufacturing, mining & resources, retail and automotive

About GraysOnline
GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods direct from manufacturers and distributors. Consumers and businesses can buy quality branded products across more than 80 categories. GraysOnline sell more than 120,000 items every month via auction and fixed price format. With over 1.2 million visitors to the site each month, they offer consumers a convenient way to buy quality products at discount prices while providing vendors with an efficient channel to sell excess and superseded stock