Woolworths looks to new Vocollect SRX2 wireless headset to enhance warehouse efficiency

by Press Release on 2012-09-14 01:44:10

Purpose-built headset for DCs and warehouses reduces ambient noise by 50 percent and delivers lower total cost of ownership

Melbourne, 13 September, 2012 – Vocollect, a business unit of Intermec, Inc. (NYSE:IN) and the world leader in voice-enabled solutions for mobile workers, today unveiled the SRX2, an innovative new wireless headset for Australian distribution centers (DCs) and warehouses that significantly enhances the operational efficiency of workers with superior voice recognition performance. Already being piloted by the largest food retail company in Australia and second largest in New Zealand, the SRX2’s innovative modular design enables shared use of headset electronics across multiple shifts.

With the introduction of Vocollect’s groundbreaking SoundSense technology that continuously listens to and blocks environmental sounds in the DC or warehouse, the SRX2 provides a 50 percent reduction in ambient noise in comparison to other leading distribution environment headsets. With better recognition, workers achieve higher accuracy, less errors, and improved productivity.

“Woolworths is currently performing tests on Vocollect’s new SRX2 wireless headset,” said Wayne Ellison, Head of Move with Woolworths. “We have seen the business benefits that the original SRX provides first- hand from a wireless perspective and the SRX2 with its modular design now allows Woolworths the opportunity to be able to realise the benefits of wireless, whilst being able to allocate a headband to each operator.  We envisage this will result in greater user acceptance from a hygiene / personalisation perspective and a reduction in time for our hand-out / hand-in process.”

The highly ruggedised, yet compact, SRX2 wireless headset is designed to work in a diverse range of environments, including coolers, high noise, and fast-moving piece-picking environments.  The SRX2 provides optimal recognition and response in freezer environments with temperatures as low as -30°C.  

“The SRX2 sets an entirely new standard for headset performance, raising the bar in speech recognition quality, end-user experience, ergonomics, and investment value,” said Jay Armant, Vice President of Product Management for Vocollect. “As the market leader in end-to-end voice solutions, our partners and customers count on Vocollect to continually introduce industry-leading solutions like the SRX2 that help solve key business challenges.”

The SRX2’s batteries are designed to last two shifts in dry environments and one full shift in freezer environments; increased intelligent battery management also predicts battery shift life months in advance.  These capabilities, along with the modular headband, result in higher levels of convenience for DC and warehouse managers, who can spend less time, effort and money maintaining spare headsets.

About Vocollect
Vocollect, a business unit of Intermec, Inc. (NYSE:IN), is the leading provider of innovative, high-quality voice solutions for mobile workers around the world.  Vocollect’s market-leading technology, products and services help customers achieve a higher level of business performance through voice. Together with a global team of over 1,700 certified voice professionals, we enable nearly 500,000 workers at almost 2,000 companies around the world to distribute US$4 billion in goods every day. Vocollect Voice integrates with all major WMS and ERP systems and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com.